AD stone Mangalsutra

Return & Refund Policy – AARANYA by ADITHYA

At AARANYA by ADITHYA, every jewelry piece is carefully inspected and securely packed before dispatch. Due to the delicate and hygienic nature of jewelry, we maintain a strict return policy.

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No Return or Exchange

We do not accept returns or exchanges for:

• Change of mind

• Personal dislike

• Product not suiting individual preference

• Slight color variations due to lighting or screen differences

• Minor finishing variations common in handcrafted or traditional jewelry

All purchases made on our website are considered final.

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Damaged or Incorrect Product Claims

Refund or replacement is applicable only if:

• The product is physically damaged during transit, or

• An incorrect product has been delivered

A clear and uninterrupted 360-degree unboxing video is mandatory for all claims.

The video must:

• Start before opening the sealed package

• Clearly show the shipping label

• Capture the complete unboxing process

• Clearly display the damaged or incorrect product

Claims without a proper unboxing video will not be accepted under any circumstances.

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Time Frame for Claims

All claims must be raised within 24 hours of delivery. Claims raised after this period will not be considered.