Return & Refund Policy – AARANYA by ADITHYA
At AARANYA by ADITHYA, every jewelry piece is carefully inspected and securely packed before dispatch. Due to the delicate and hygienic nature of jewelry, we maintain a strict return policy.
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No Return or Exchange
We do not accept returns or exchanges for:
• Change of mind
• Personal dislike
• Product not suiting individual preference
• Slight color variations due to lighting or screen differences
• Minor finishing variations common in handcrafted or traditional jewelry
All purchases made on our website are considered final.
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Damaged or Incorrect Product Claims
Refund or replacement is applicable only if:
• The product is physically damaged during transit, or
• An incorrect product has been delivered
A clear and uninterrupted 360-degree unboxing video is mandatory for all claims.
The video must:
• Start before opening the sealed package
• Clearly show the shipping label
• Capture the complete unboxing process
• Clearly display the damaged or incorrect product
Claims without a proper unboxing video will not be accepted under any circumstances.
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Time Frame for Claims
All claims must be raised within 24 hours of delivery. Claims raised after this period will not be considered.